| Booking
Lead-time Requirements |
|
• Bookings for individuals - 48 hours
notice preferred
• Bookings for groups - 2 weeks notice is preferred.
|
| Special
Requests |
Rural Tourism is able to cater for clients with a
range of special requests,which include:
• Dietary requirements (e.g. vegetarian, halal, no beef/lamb
etc)
• Allergies (e.g. pet allergies – no cats, non smoking
hosts etc)
• Special Interest requests (e.g. staying with Lions
Club members, Staying with Teachers)
• Disability requests (e.g. paraplegic facilities, single
level home)
• Farm Type (e.g. dairy farmers from overseas wanting
to stay with dairy farmers in New Zealand) |
| Early
Arrivals/Late Departures |
• Early arrivals (prior
to 3pm) requiring lunch and addtional farm activities
are available on a case-by-case basis. Please advise
at the time of booking.
• Late departures (after 10am and before 1.30pm) requiring
lunch and addtional farm activities are available
on a case-by-case basis. Please advise at the time
of booking. |
| Farmstay
Transfers |
| Transfers can be provided by the farmstay
hosts for those guests that are travelling by public
transport or sightseeing coach. Rural Tourism will arrange
for the farmstay hosts to collect guests from a pre
arranged meeting point (usually a bus or train station)
and return them there at the completion of their farmstay.
There is a small charge for these transfers however
the charge is considerably less than the cost of a taxi
or shuttle service which is also less common in rural
areas. |
| Farmstay
Documentation |
| For guests travelling by rental vehicle,
Rural Tourism provides a map with directions and related
information. Click
here for an example. |
| Farmstay
Inspections |
Rural Tourism staff visit all farmstay
properties to ensure an appropriate quality of accommodation,
service, and overall experience.. The farmstay inspections
include:
• Guest Bedrooms
• Bathroom Facilities
•
Overall House Ambience
•
Cleanliness
• Vehicles
used for transfers
• Location
• Special Features and Activities
• Farm Experiences Available
• Hospitality and Dining |
| Host
Family Information |
| Due to the law governing the New Zealand
Privacy Act, the amount of information able to be advised
about individual host families in advance is limited.
Information given by Rural Tourism covers the key points
about the farmstay destination and host family. Of course,
the host families will want to talk about themselves
in detail while guests are there. |
| Amendment
of Hosts |
| All Rural Tourism farmstays are 'working
farms'. On rare occasions, a host may need to suddenly
cancel at short notice. The reasons for cancellation
or amendments are nearly always personal reasons such
as sudden illness or family reasons, but Rural Tourism
respects the privacy of the host family when advising
of changes and will not divulge details.
In such cases, Rural Tourism will allocate an alternative
farmstay. In the absolute worst-case scenario, and
alternative form of accommodation will be offered,
but this rarely happens.
|
| Child
Policy |
| Child rates are available only when accompanied
by an adult. |
| Cancellation
Policies |
| Full cancellation charges apply if the
booking is cancelled within 48 hours, or when guests
'no show'. |
